RENTAL POLICIES

Congratulations!

We are so excited to work with you! 

Inventory Viewing

Our rental gallery warehouse is available for viewing by appointment only. We love guest visits and making new friends!

Please contact us directly to schedule an appointment.

Download the Rental Reservation Agreement and secure your rentals today!

Rental Reservation Agreement

Please download and fill out the Rental Reservation Agreement ENTIRELY and ACCURATELY. We are not responsible for missing or inaccurate information. The rental reservation agreement is not valid or confirmed until ALL fields have been completed, the agreement signed and returned to Uniquely Chic Vintage Rentals. In order to officially secure and confirm your rental reservation, BOTH the deposit for the reservation AND the rental agreement must be received. We will not honor a reservation without proper receipt of payment AND the rental documentation under any circumstances. A proposal does not guarantee the availability of your requested items, a rental reservation is only confirmed once the reservation agreement has been returned AND payment of rental retainer has been received. Unless your rental reservation has been officially placed and confirmed, rental quotes and inventory availability are subject to change at any time. You will receive your Rental Reservation Confirmation only once these steps are completed.

***A proposal does not guarantee the availability of any items***

Rental Reservation Retainer

A 50% retainer payment of the TOTAL rental order is required to reserve your hand-picked rental pieces for the specified date and time. The final payment for your rental order is due 30 days prior to your reserved rental date. The final balance for your rental reservation includes the remaining 50% of your total rental order. The final rental payment may also include the following:  adjustment of pickup/setup/delivery fees to the event; any special services required and all rental inventory additions to the original rental reservation. If the balance of your rental reservation is unpaid prior to 30 days before your event, we reserve the right to cancel the reservation for lack of payment and your retainer will not be refunded.

Uniquely Chic Vintage Rentals reservation agreement does require that a copy of a credit card be kept on file for inventory damages, loss, return pickup charges, inaccessible inventory, cleaning fees, poor delivery/pickup conditions, and other issues listed therein by Uniquely Chic Vintage Rentals. In the case of damages or any necessary assessed charges to the card on file Uniquely Chic Vintage Rentals will notify the client on file immediately and process the accrued additional fee(s) using the card kept on file.

Uniquely Chic Vintage Rentals accepts PayPal, personal check, all major credit cards, money orders, and bank checks to reserve and fulfill the balance of your rental quote.

Damages

We understand accidents happen. Please contact us immediately if an item is compromised, so we can assess the damages. We will thoroughly examine and photo document the rental inventory at the time of pickup and notify you of any damages, issues, and address any potential fees.

If an item is damaged – including broken, stained, ripped, or missing pieces, etc. upon pickup Uniquely Chic Vintage Rentals will contact the client on file in regards to the extent of the damage or missing items. We will first attempt to fix and clean the item ourselves; however, if the piece is beyond repair and needs to be removed from inventory, Uniquely Chic Vintage Rentals will assess the value at the current industry standard of FIVE TIMES the rental rate or the actual replacement cost. The person(s) listed on the rental reservation agreement will be held responsible to pay for the repair of damages, cleaning or total replacement cost of the rental item. 

Our pieces are very special to us: many were handpicked, curated, and created over many years to provide you with unique rental options. If any of the rental pieces are at an outdoor event, please move them inside or under proper cover should the weather become inclement. If damage to our inventory occurs due to exposure to intemperate, unsatisfactory or other poor weather conditions, the rental recipient will be held responsible for paying the damage(s) or other fees, as explained above; in order for Uniquely Chic Vintage Rentals to replace or repair the damaged rental items.

Refunds

The reservation retainer is non-refundable at any time, as the rental piece(s) are reserved specifically for the client for the date/time of their specific event on file. A client may substitute available pieces utilizing the original deposit/retainer funds up to 180 days from the scheduled event to a newly scheduled event should they no longer need the pieces for the day the inventory was originally reserved for. The deposit/retainer amount must be used in entirety for the reservation of rental inventory for the newly scheduled event. No partial refunds will be given.

Cancellations

Please understand that if your event is cancelled for any reason, the reservation retainer securing your favorite rental pieces are nonrefundable. Prior to 60 days of your scheduled rental reservation, you can cancel your rental and not be responsible for the remaining final balance of the rental reservation.  The payment of the rental reservation retainer is non-refundable at any time. Cancellations for any reason after the 60 day period prior to your event require the final balance be paid in full, despite your event cancellation.

Rush Reservation Orders

When new rental reservations are requested 7 days or less before an event, our team must re-arrange and prioritize our schedule in order to accommodate your rental reservation. This may include our staff coming in on a day off, taking time away from other projects and meetings with clients. To accommodate a rush rental order, we charge an additional 20% of the total rental balance to prep and pack your order without sacrificing our commitment and the high level of customer service we provide every client.

Orders finalized within 7 days of your event date must be paid in full.

Delivery & Pickup

Standard White Glove Rental Delivery Includes:

The time, labor, and supplies used in packing the delivery vehicle prior to your event.

Driving to your venue.

Delivering all the rental items.

Setting up all large furnishings, such as arbors and backdrops.

Driving back to the Uniquely Chic Vintage Rentals warehouse.

Returning to your venue to pick up items after your event.

Driving back to the Uniquely Chic Vintage Rentals warehouse.

Time and labor to unload the vehicle and place the items back in the warehouse.

***All rental orders require white glove delivery service***

Delivery & Pickup assumes the rental items are being placed in a location 50 feet from the delivery vehicle.

Failure to notify us of inadequate delivery/pickup conditions will cause us to assess additional delivery/pickup charge(s), including placement/retrieval beyond 50 feet from delivery vehicle, moving or carrying items up and down stairs, and delivery or pickup of items beyond our standard delivery hours of 9:00 am thru 11:00 pm.

Uniquely Chic Vintage Rentals requires adequate access to site of the delivery, including but not limited to: drive-up access to outdoor events, minimum of 4’ wide hallways, a standard size freight elevator (8′ wide or larger), and ramp access rather than stairways. We are not responsible for your rental not fitting through doorways, elevators, stairwells, and other restrictive spaces. It is the responsibility of the renter to verify the access dimensions of the venue and all possible entry points, etc to ensure the rental pieces will fit properly. Should a rental piece(s) not fit through any personal or public space upon delivery, we will discuss other setup options with the coordinator and venue personal. We will setup the rental items where physically possible for best usage and presentation. We can not, due to insurance policy alter, remove, or otherwise modify any private, commercial or corporate event space to accommodate your rental delivery.

If such access is not available, the client must inform Uniquely Chic Vintage Rentals, as additional manpower will be required for delivery. Failure to notify Uniquely Chic Vintage Rentals of such delivery/pickup conditions may result in additional fees.

Additional Delivery & Pickup Policies

Please be sure that our rental pieces have been cleaned of all personal and wedding related items. All rental items should be ready for pickup at the time indicated on rental reservation and grouped in the location the pieces were delivered to, devoid of any decor. If the rental items are missing, unattainable, or otherwise inaccessible at the pickup time indicated; additional charges will be assessed.

If the event space is not ready or accessible at the confirmed time of delivery indicated or an event exceeds the confirmed time of pickup; thereby the rental items being unavailable/accessible for removal, the credit card on file will be charged $50 for each additional 15 mins of wait time.

Should any rental items be not available for pickup at the time confirmed on the rental reservation agreement and Uniquely Chic Vintage Rentals is forced to return the following day, a return pickup fee of $150 will be charged to the card on file. The client will also be charged $5 per mile from the Uniquely Chic Vintage Rentals warehouse to the event location and the mileage from the event location back to our warehouse.

Rental items will not be delivered to an outdoor location and left or assembled in inclement weather. If an event is outdoors, the client must have an established backup plan in place, such as adequate housing, tent, etc; to protect the rental items from potentially damaging elements. If rental items are damaged due to improper care and weather protection, the clients card on file will be charged 5 TIMES the rental rate for EACH item damaged.

Rental items must NOT be left outside overnight under any circumstances, even in seemingly clear weather conditions.

Uniquely Chic Vintage Rentals reserves the right to refuse setup of our inventory in conditions that will harm or damage our inventory and/or potentially endanger the health and safety of our staff. No refunds will be provided if your event is cancelled due to weather conditions. No refunds will be provided to the client if rental items are “unusable” due to poor weather conditions, safety concerns, or unpredictable site conditions.

Floor Plan / Furniture Layout Procedures

If you and your venue decide on a specific floor plan and/or layout for the rental furnishings, you must provide Uniquely Chic Vintage Rentals a copy of this floor plan no later than ONE WEEK before your event date. This alleviates any miscommunication between venues and vendors. Without a provided floor plan / furniture layout, Uniquely Chic Vintage Rentals will set up all rentals to the best of our ability working solely with your venue.

Styled Shoots

We love participating in styled shoots; it is an honor to collaborate with other talented creatives, industry professionals, and venues! Please contact us well in advance to discuss the details of the shoot and how we can best coordinate!

Due to the number of requests, inadequate participation crediting, and damage of rental inventory, Uniquely Chic Vintage Rentals has had to implement some policies regarding our participation in styled shoots.

Uniquely Chic Vintage Rentals will draft a quote for the items requested for the shoot, and like any other rental reservation agreement, we require a 25% fee of the entire quote balance in order to participate in the styled shoot. This fee allows us to compensate our employees for prepping, packing, cleaning, and restocking items requested.

A signed Styled Shoot Agreement is required.

Requests for a large amount of inventory for a shoot will require the delivery vehicle needed be paid for in advance. If a box truck or Uhaul must be rented to transport the rentals requested for the shoot, this is the responsibility of the shoot coordinator. If the requested rental items can be transported in a standard pickup, no additional transportation fees will be assessed.

Uniquely Chic Vintage Rentals must be the only specialty/vintage rental company involved in the shoot. Other Rental companies offering vintage furniture or decor as part of their inventory are direct competition and cannot be included in the shoot.

We must be provided shots of our inventory with and without the model.

Proper Credit is required on ANY and ALL photos or posts including any of our inventory. This can be in the form of a tag, link, or written description directing others to our website and social media page(s).

Download the Styled Shoot Agreement and secure your pieces today!

Donations or Fundraising Events

We love our community and would love to provide our services and inventory to support a great cause or organization whenever possible. Please contact us for details and availability.

 

Please contact Uniquely Chic Vintage Rentals directly at (401) 309-1801 or uniquelychicvintage@gmail.com with any questions or requests!

Congratulations, and Thank You!